This Book is the Courseware for the Certified Bank Trainer course offered by the Institute. The Focus of the book is on Human Resource Development with stress on Training Activities & Faculty Development . Since HR Development & Training are deeply interlinked with one another the Book includes both these aspects to the Extent relevant to Training.. The Book is compiled & prepared with Contemporary & Updated inputs, with the Objective of inculcating advanced skills for handling training particularly in emerging areas in Banking & Finance.It aims to provide inputs for improving Presentation Skills, developing Comprehension,  Conceptulisation, Creativity & Control over the Class room sessions.

Contents:

Module A: HRM

1. Fundamentals of HRM
2. Organisational Behaviour.
3. Leadership & Team Effectiveness.
4. Quality Initiatives in Organisations.
5. ISO 9000 Series, Quality Circles & Six Sigma.
6. Organisational Change.
7. HRM in Indian Banks.
8. Knowledge Management.
9. HR as a Strategic Player.

Module B: Training

1. Communication.
2. The Learning Process.
3. Employee Development.
4. Training Process.