The Consumer Protection Act, 1986 is a milestone in the history of socio-economic legislation in India. It aims at providing an informal, inexpensive and expeditious justice to the consumers aggrieved by defects in goods or deficiency in services. This book makes a sincere attempt to trace the origin, evolution and growth of consumer movement with special reference to India. It contains a lucid analysis and precise commentary on various provisions of the Consumer Protection Act, 1986 with the help of important cases decided. Further it also incorporates the changes made by Act No. 62 of 2002. A unique feature of the book is that it contains relevant extracts from number of legislations having a bearing on Consumer Protection. The book will be a useful addition to the libraries of law colleges, advocates, courts and consumer organizations

Table of Contents:
Part I - Introduction
1.    The Agricultural Produce (Grading & Marketing) Act, 1937
2.    The Air (Prevention & Control of Pollution) Act, 1981
3.    The Standards of Weights and Measures Act, 1976
4.    The Bureau of Indian Standard Act, 1986
5.    The Monopolistic, Restrictive & Unfair Trade Practices
6.    The Competition Act, 2002
7.    Consumer’s right to Information
The Consumer Protection Act, 1986
Chapter I - Preliminary
1.    Short title, extent, commencement and application
2.    Definition
3.    Act not in derogation of any other law
Chapter II - Consumer Protection Councils
4.    The Central Consumer Protection Council
5.    Procedure for meetings of the Central Council
6.    Objects of the Central Council
7.    The State Consumer Protection Councils
8.    Objects of the State Council
8A. The District Consumer Protection Council
8B. Object of the District Council
Chapter III - Consumer Disputes Redressal Agencies
9.    Establishment of Consumer Disputes Redressal Agencies
10. Composition of the District Forum
11. Jurisdiction of the District Forum
12. Manner in which complaint shall be made
13. Procedure on admission of Complaint
14. Finding of the District Forum
15. Appeal
16. Composition of the State Commission
17. Jurisdiction of the State Commission
17A.Transfer of Cases
17B.Circuit Branches
18. Procedure Applicable to State Commission
18A.Vacancy in the office of the President
19. Appeal
20. Composition of National Commission
21. Jurisdiction of the National Commission
22. Power and Procedure Applicable to the National Commission
22A.Power to se aside ex parte orders
22B.Transfer of cases
22C.Circuit Benches
23. Appeal
24. Finality of Orders
24A.Limitation Period
24B.Administrative Control
25. Enforcement of orders of the district Forum, the State Commission or
       the National Commission
26. Dismissal of frivolous or vexatious complaints
27. Penalties
27A.Appeal against order passed under section 27
Chapter IV - Miscellaneous
28. Protection of action taken in good faith
28A.Service of notice, etc.
29. Power to remove difficulties
29A.Vacancies or defects in appointment not to invalidate orders
30. Power to make Rules
30A.Power of the National Commission to make regulations
30. Rules and regulation to be laid before each House of Parliament
Part 2
Appendix I - The Consumer Protection Rules & Model Forms
Appendix II - The State Consumer Protection Rules
Appendix III - The Provisions of Relevant Laws
Appendix IV - The U.K. Consumer Protection Act, 1987 & The United Nations Guidelines
Index